Return & Refund Policy
Thank you for shopping with us. We are committed to providing high-quality ladies’ bags and ensuring customer satisfaction.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must:
- Be unused and in its original condition.
- Have all original tags and packaging intact.
- Not show signs of wear, damage, or misuse.
Non-Returnable Items
We do not accept returns for:
- Used or damaged products.
- Items returned without original packaging.
- Products damaged due to customer mishandling.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed within 1–2 business days.
- The refund will be issued through the original payment method or bank transfer, depending on the order.
Exchange Policy
Exchanges are available only for defective, damaged, or incorrect items, subject to stock availability.
Contact Us
For return or refund requests, please contact our customer support team through our website, WhatsApp, or email.
By placing an order with us, you agree to this Return & Refund Policy.